Service Promise

Treske's commitment to customer service is sincere and thorough.

We know that our reputation, continuing growth and success, is built on happy, satisfied customers who not only love living with our products but who have found the process of acquiring them friendly and efficient.

We endeavour at all times to serve our customers promptly and courteously.


Aftercare

Solid hardwood furniture and kitchens
We apply a water and heat resistant clear lacquer finish to bring out the intrinsic beauty of the wood and to protect it from the knocks and shocks of daily use. To clean, wipe with a soft damp cloth (no abrasive cleaners) and, if you wish, a good quality natural wax polish can be applied occasionally. Spray polishes containing silicone should not be used.

Oiled wood work tops
Regular applications of Danish Oil will keep your oiled wood worktop in good condition.

Heat marks
Despite the application of a water and heat resistant finish, extreme heat will mark lacquered or oiled wood surfaces. If serious accidental damage should occur, remember that Treske can provide a re-surfacing service for any item it has made and supplied.

Painted kitchen
The two layers, undercoat and top coat, of satin finish paint colour matched to your specification is protected by a final application of clear lacquer. To clean use a soft cloth and dilute detergent. No abrasive cleaners should be used.

Granite
Granite is a uniquely strong and stable material in which attractive variations of patterns and veining occur naturally. No special treatment is required beyond normal cleaning.

Appliances
Please read carefully the appliance manufacturer's instructions for the care and cleaning of surfaces and components.

Laminate flooring
Sweep regularly to avoid grit and dirt being trodden in and occasionally wipe with a damp mop. Do not soak or flood the floor.