Treske

Terms of use, user data, cookie usage & content disclaimer

This policy governs the data gathered by or supplied to this website [www.treske.co.uk] and outlines the obligations & requirements of the users, the website and website owners [Treske Ltd.].

For the purposes of the Data Protection Act 1998 and EU General Data Protection Regulation (GDPR), the data controller, in relation to data gathered via this website, is Treske Ltd.

This policy may be amended or added to as and where necessary. We, the website owners, pledge to observe our lawful obligations in relation to the storage and processing of personal data held by us and will remain within the confines otherwise agreed by you.

Information we may collect

In order to process any enquiry, brochure request or purchase, we must collect personal data from you. The personal data we collect may include names, addresses and contact details. Non-anonymised personal data will only be passed to relevant suppliers where necessary to achieve the objective in hand (such as communicating with couriers). Information may also be provided to government / public authorities as required by law.

Non-personal anonymised data relating to the usage of this website may also be collected via third party analytics services and used to better understand the user journey through our site and help us improve the way in which we communicate information to users. This data contains no personal details does not enable us to identify individual users.

Payment details

Users purchasing product through the site will be asked to supply payment details. These details are gathered via a secure external payment gateway service [operated by Stripe Inc.]. No payment details are taken through or stored within the site itself. Stripe Inc. are a world leading payment gateway service with secure PCI compliant servers. You can read the Terms of Service associated with the Stripe Checkout here - https://stripe.com/gb/checkout/legal

Own Terms & Conditions relating to product purchases can be read here - https://www.treske.co.uk/info/terms-conditions

Cookies

Cookies are short text files, saved within a user's browser, that contain data relating to a user's session (visit) and their interactions and usage of the website. 1st party cookies are cookies set by the website you are visiting and typically relate to essential functionality. 3rd party cookies relate to cookies set by external services that typically relate to the tracking of site traffic and user engagement.

This website uses 1st party cookies for a variety of purposes including the provision of an online shopping cart and other essential functional aspects of the site. A small number of 3rd party cookies are also used, where consent has been granted, to enable us to analyse user interaction with our site via analytics services and to help us market our content to the right audience via external platforms.

Consent, Cookie Usage and Data Sharing

In compliance with GDPR, this site asks users for consent via a 'consent banner' prior to the use of non-essential cookies or tracking software that may result in the transfer of user data to an external 3rd party. By clicking 'Accept' within the consent banner or "Enable Consent" below, you agree to our use of non-essential cookies and 3rd party software that may make use of personal data, such as a user's IP address, that may in some instances be processed outwith the EEA.

If you no longer see the consent banner loading or the button below reads "Revoke Consent" this means you have previously chosen to accept our use of cookies and 3rd party tracking software. Clicking that button will reset your consent choice. Should you choose not to 'accept' or to 'revoke' consent, software that makes use of non-essential cookies or 3rd party software will not load, however, please follow the instructions below if you would like to remove cookies previously in use.

Essential Site Functionality
Several key site elements (such as the shopping cart) require the use of cookies to function. GDPR allows for this type of essential cookie to be used without consent.

Google Services
Google services, such as Google Analytics and Google Ads, are loaded using 'Consent Mode'. This ensures that no non-GDPR-compliant data is shared before gaining user consent.

Facebook
Only after consent has been given by the user is Facebook's pixel loaded into the site.

How can I remove or block cookies?

You can use your web browser to delete and block cookies, however, throughout 2024 most modern browser plan to rollout updates to their own software that will automatically block 3rd party cookies from use. You can find information on changing the cookie settings within your browser by using the links below. Please note we are not responsible for the content on external websites.

Internet Explorer cookies information
Chrome cookies information
Firefox cookies information
Safari cookies information
Opera cookies information

Contact & Communication

Users providing their personal details via this site agree to the processing of their data to achieve the stated goal or purpose of their contact. This may require the sharing of data with external parties where outside services are required to fulfil that objective.

This website and its owners may use any information submitted to provide you with further information about the products / services they offer that may be deemed relevant to the purpose of your contact or to assist you in answering any questions or queries you may have submitted.

Your personal information will be retained until it is no longer required.

Owing to the global nature of the internet infrastructure, the information you provide may be transferred and stored on servers within countries outside the European Economic Area that do not have similar protection in place regarding your personal data and its use as set out in this policy. By submitting your information you consent to these transfers.

Should you wish to submit a freedom of information request or a request to be forgotten, please email info@treske.co.uk where your request will be dealt with.

Email Newsletter

This website maintains an email newsletter, powered by MailChimp.com. Subscribers agree to allow the site owners to contact them via any means regarding products and services supplied by this website and this company.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. In compliance with those Laws, subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email sent via an email campaign.

External Links

Although this website only looks to include quality, safe and relevant external links, users should always adopt a policy of caution before clicking on external web links listed on a website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or any distress caused by visiting any external links noted within this site.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are subject to the privacy policies held by each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account. Any such tracking is subject to that website's own privacy policy.

Content Disclaimer

Every effort is made to ensure the accuracy of information and photos featured throughout this website, however, due to the bespoke nature of our business, specific details about any item, range, product or service are subject to change. Any price information shown on the website are for guidance only and may not tally with the final cost. Changes to materials, wood, finish, designs and quantities will have a significant baring on the 'actual' price. Please contact Treske for an accurate quote based on your specific requirements.