Service and Guarantee
Treske's commitment to customer service is sincere and thorough. We know that our reputation, continuing growth and success, is built on happy, satisfied customers who not only love living with our products but who have found the process of acquiring them friendly and efficient.
We endeavour at all times to serve our customers promptly and courteously. We give a full guarantee on all our products, guaranteeing against any faulty component or material, or any failure, in normal use, occuring within two years of purchase.
Aftercare
Solid Hardwood Furniture
We apply a water and heat resistant clear lacquer finish to bring out the intrinsic beauty of the wood and to protect it from the knocks and shocks of daily use. To clean, wipe with a soft damp cloth (no abrasive cleaners) and, if you wish, a good quality natural wax polish can be applied occasionally. Spray polishes containing silicone should not be used.
Oiled Wood
Regular applications of Danish Oil will keep your oiled wood in good condition.
Heat Marks
Despite the application of a water and heat resistant finish, extreme heat will mark lacquered or oiled wood surfaces. If serious accidental damage should occur, remember that Treske can provide a re-surfacing service for any item it has made and supplied.
Painted Furniture
The two layers, undercoat and top coat, of satin finish paint colour matched to your specification is protected by a final application of clear lacquer. To clean use a soft cloth and dilute detergent. No abrasive cleaners should be used
Excellent furniture and excellent service. We are particularly pleased with our new Arts and Crafts dining furniture and sideboard in cherry. The attention to detail is superb and I would not hesitate in recommending this furniture maker.
